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Are You Looking for an Online Dating Merchant Account?

If you’re looking for payment processing in all the wrong places, your search is finally over. Double Helix Processing will pair your online dating merchant account with the most compatible payment processing relationship for you and your business and a match you will fall in love with.

We’re experts in the industry of payment processing and are here to reassure you that just because your online dating merchant account is one that is considered high risk, doesn’t mean that online dating merchants shouldn’t be afforded the same opportunities for success as other businesses who might be deemed as low risk.

There are many types of online dating merchant accounts, from the unique niche-based business type to the average and adult. Adult dating is usually structured in a membership and subscription-based billing, Double Helix Processing can provide a payment processing solution for your company. We’re here to offer an array of services for your online dating merchant account for the following business types:

  • Adult Dating Websites and Apps
  • Dating Websites for Specific Demographics like Seniors
  • Dating Sites in Geographic Locations
  • Race and Culture Specific Dating Websites
  • Religious Dating Websites
  • LGBTQ Dating Websites
  • Interest Based Dating Sites

Have You Recently Lost Your Existing Payment Processing for your Online Dating Merchant Account?

Chargebacks are common and challenging when it comes to online dating merchant accounts and this can happen for a number of reasons, but regardless of why, these chargebacks will categorize your business as high risk. This means that your online dating company will need a high-risk merchant account. The biggest complaint from customers who file chargebacks against an online dating merchant account is due to the member not finding what they initially signed up for and issue a “product or service not as described” chargeback meaning that the customer feels the service did not deliver on the advertised promises.

You may also incur chargeback fees in the case that a married person finds their partner on a dating site, and when questioned about their involvement on the site, the member typically files false charges and denies any authorization of the membership fees with their bank.

Why are Online Dating Merchant Accounts Considered High Risk?

There are a few reasons that online dating merchant accounts are considered to be high risk. The first one is due to incurring an excessive number of chargebacks from members or clients who decide to subscribe to your service and end up not finding their perfect match, which leads them to calling their credit card company to file a chargeback claiming that you didn’t deliver the services that were promised.

Another big issue that underwriters for online dating merchant accounts sometimes come across is that the company’s website is actually just a front for another (usually illegal) business like an escort or prostitution service. This can easily be avoided if the underwriters at the bank or payment processing company thoroughly review the website with the online dating merchant account before approving their application.

Why Does this Matter for your Online Dating Merchant Account?

In an industry that reaches nearly 50 million consumers nationwide and one that yielded over $1.9 billion dollars annually, there is clearly money to be made with your online dating business, and Double Helix Processing are here to help you reach your full potential with secure and reliable payment processing for your online dating merchant account. However, if your merchant account is frozen or terminated altogether, due to being dropped for being a high-risk merchant, you won’t be making the kind of money your business has the potential to make.

When your business falls into the category of high-risk merchant, the only real option you have for payment processing is to find a company that offers high risk merchant accounts. Aggregate payment processors like PayPal, Stripe, Square and others do not allow payment processing for high risk businesses like those who are in the adult dating industry whether in person or online.

Because payment processors like PayPal, Stripe, and Square do not do their underwriting at the time of application, it is likely that your online dating merchant account will initially be accepted at the time of applying. However, once the processor thoroughly reviews the application, they will quickly inform you that they do not accept online dating merchant accounts and will immediately shut down your account and freeze your funds. Thus, halting credit card payments from being processed.

Why Should You Choose Double Helix Processing?

We understand the unique needs of the different Adult Dating related business types and have established numerous acquiring banking relationships to become your best resource in getting Adult Dating merchant accounts set up and accepting online payments. Our expertise is your ticket to getting the stable processing you need to further your business.